Add-ons - Basic or Advanced File Backups

Protect all of your data!

THE FILE LEVEL BACKUP DIFFERENCE

You need to know that your business data powering your web site are both protected and secure. Most importantly, you need to know that you can recover that data in the event of loss.

Features:

Included Basic Advanced
Backup Type Full Disk Snapshot Files and Databases Files and Databases
Frequency 4 times a month Daily Daily
Archive Length 4 restore points 30 days 90 days
Encrypted Yes Yes Yes
Stored Off-Host / On-Site Off-Host / Off-Site Off-Host / Off-Site
Data Storage Unlimited Unlimited Unlimited
Recovery Type Full System Only Any File, Directory or Database Any File, Directory or Database
Recovery Speed 2 to 6 hours 1 to 3 hours 1 to 3 hours
Pricing Free / Included 10% of Hosting Plan Cost 20% of Hosting Plan Cost

*AU Pricing - Our AU data center has Outbound Metered Data Transfer, this include 1000GB (1TB) of outbound data transfer and $0.05/GB overage / unmetered inbound traffic. All outbound transfer from a clients VPS server is tracked, including backups, as these are pushed to an off-site encrypted storage service.

Note: These prices are for backing up VPSs on our v3 platform, new accounts or existing accounts that scaled up or down in size since May 17th, 2021. If you are unsure if you are on a v2 or v3 plan check your billing statements, or please contact our Support Team for assistance.
You can review our backup prices for our earlier v2 platform

Additional Details:

How do i add basic or advanced file backups to my VPS?

You just need to contact our Support Team to set up the Basic or Advanced File Backups on your Arcustech VPS account! They will take care of the rest.

What is included with the free "snapshot" backups?

We provide this level of backup service as an included feature for all VPS Plans, at no additional cost.


Each VPS plan includes full server "snapshot" disaster recovery backups on a schedule of four (4) restore points, on or about the 1st, 9th, 17th and 25th of each month.


Individual files, folders, databases cannot be restored on their own. Systems are restored in full, to the exact point in time when the snapshot was made.

How do I recover using Free or Paid backups?

Included "Snapshot" Backups - You can request a restore by contacting our Support Team for one of the previous 4 weekly points in time.


Basic or Advanced File Backups - You can easily request a file, folder, database, or any combination, to be restored. Restores can be done back to the original location, or restored to a recovery directory or new database name upon request. As a fully managed service, you simply need to request what you need restored, and from when, and our Support Team will assist you from there.

How am I billed for the paid backup plans?

Initially, you will be charged a pro-rated amount based on the number of days between activation and your next VPS server billing renewal date. In the future, you will see the Basic or Advanced File Backups as a line item each time you are billed.

What does "Recovery Speed" mean?

These are "average" recovery speeds based on factors such as type of backup (full disk vs. file level), and the amount of data being recovered. A single file recovering is not going to take hours of course, but a request for a video directory with 250GB of video files may, for example.

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